Company Background:

Our client is a leading MNC chipmaker in the computing and communications industries.
  

Description:
In this position, you will be assisting in providing technical support for one or many product(s) and/or product family. Your responsibilities will include but not be limited to:

• Responding to customer and/or client requests or event as they occur 
• Developing solutions to problems utilizing formal education and judgment 
• Participating in new product development and representing the customers technical needs 
• Developing and presenting technical product training materials 
• Owning creation and maintenance of data sheets and application notes 
• Acting as technical experts, consultants, analysts, and program managers  
• Creating competitive analysis from a technical perspective 
• Working with the field team to help resolve customers technical questions, participates in customers visits, and presentations 
     

Qualifications:
You must possess a Bachelor of Science degree in Computer Science and/or Electrical Engineering or equivalent with more than four years of industry related experience. Additional qualifications include:

• Demonstrate a solid working knowledge of embedded system architecture
• Strong verbal communication and/or presentation skill 
• Excellent verbal and written skills (English and Korea) 
• Strong customer enabling and support experience 
• Solid understanding of IA-32 or it XScale(r) (or ARM*) architecture 
• Familiarity with the embedded operating systems internals (Microsoft* WinCE* or embedded Linux*) 
• Solid understanding of video, audio and graphics 
• Ability to work well in a team environment 
• Ability to own and drive resolution of technical issues 
• A high level of flexibility and the ability to participate in multiple areas  
• Willingness to travel to customers locations in APAC and other it sites 
• Systems knowledge in STB* and DTV platforms would be an added advantage